Re-Opening/Coronavirus: Enjoying the show safely, together - what you need to know.

Ambassadors Theatre

West St.
London
WC2H 9ND

By Bus

Number 14, 19, 24, 29, 38 or 176 to Leicester Square and Haymarket.

By Tube

Charing Cross Station is about 5 minutes from the theatre

Parking

Q-Park are pleased to partner with ATG customers to offer a 15% discount on pre-booked parking for your visit. It’s easy to book in advance at https://www.q-park.co.uk/en-gb/atg/

The nearest Q-Park to the Harold Pinter Theatre is Q-Park Trafalgar, Spring Gardens, SW1A 2TS.Please bring the parking ticket to the Box Office where we will be able to stamp the ticket for a discount. For prices, furtherinformation, and terms and conditions please visit: www.q-park.co.uk

Alternatively, the nearest car park to the venue will be Whitcomb Street, which is located just around the corner. Please note at this time we do not have any deals operating with this car park and are unable to stamp any tickets for a discount.

Contact Us

Access Champion

Email

Access Bookings*:

0800 912 6971

Group Bookings

020 7206 1174

Calls cost 7p per minute, plus your phone company’s access charge.

Ambassadors Theatre Box Office opening hours

Mon: Closed
Tue, Wed and Fri: 18:00 - 19:45
Thu and Sat: 13:00 - 19:45
Sun: 14:00 - 15:45

Please note, we may note be able to take advance bookings for future shows half an hour before a show starts, including matinee days.

Telephone Booking*:

03330 096 690

*Calls are charged at standard geographic rates and count towards any inclusive minutes in the same way as calls to 01 and 02 numbers.

Security

ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we make undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the theatre. Many thanks for your cooperation.

Ambassador Theatre Access Information

Booking Information

Access booking line:​ 0800 912 6971

Access Champion

Email

Autistic Spectrum and those with Sensory and Communication difficulties:

The Ambassador theatre group know that communication is key.
We want all our patrons to have a good experience while in our theatres, so we now have a visual tool for parents and companions to use with children and adults on the autistic spectrum and/or with Sensory and Communication difficulties.

We have been researching the benefits of using visual stories and would like to offer a visual story for your visit to the ​Ambassadors Theatre.​We know some of our patrons find social situations difficult and we understand that we are all unique.

Please note: We are currently experiencing intermittent problems with our hearing enhancement system, please contact the venue directly ahead of your visit, or arrive at least 30 minutes prior to curtain.

Venue Access Information

Due to spatial restriction within the theatre, we have no step free access. Patrons need to be able to transfer from a  wheelchair and climb 5 steps up from the foyer in the Circle. Our staff are always available to provide assistance and will store the wheelchair in the foyer during the performance, however for safety reasons they will not be permitted to lift patrons.

There is an infrared system working throughout the auditorium with both loop and conventional headsets. Headsets must be booked in advance and a deposit is required. Upon arrival, please speak to a member of staff to receive your headset.

Assistance Dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking.

There is no adapted toilet in the venue.

Please note there is one step to access the Box Office.